Dispatch Administrator

FULL TIME DISPATCH ADMINISTRATOR – IMMEDIATE START

Join a great team in the dispatch department of a well established company. Your duties will include but are not limited to:
• Ensure all calls coming into the department are answered to resolution
• All email queries received are answered to resolution within SLA.
• Core van run billing completed to point of invoice
• Shutter billing completed to point of invoice
• All associated paperwork completed and provided for van driver
• Maintaining all Departmental reports –ensuring invoicing is up to date
• Completing Departmental analysis
• Authorising the release of remade product on behalf of the department.
• Upholding the quality and accuracy of all Departmental Spreadsheets
• Ensure all items for post are sent each day and collected
• Assist with the opening and closing of External Storage
• Uphold Storage best practice agreement reporting back to Field Managers any issues
• Assist with creating and maintaining Non Stock Purchase orders for External Storage
• Effectively use Dispatch Track to resolve any queries
• Upload all completed loads to Dispatch Track
• Driver manifest collation
• Investigate DORs and challenge coding if required
• Actively promote and instigate continuous improvement