Are you looking for an ongoing,role working 20hrs a week, with a well- known company based in Bilborough? Please apply now!
We are looking for experienced administrators to join us as soon as possible. The roles that you will cover will be:
– Comply with departmental processes and procedures (using the ELMS system for sales order processing, service user account creation, client searches etc)
– Stock query investigation
– Processing and communication of the out of stock process
– Demonstrate effective communication to service users and prescribers
– Ensure filing is maintained and kept up to date as directed by the Team Leader
– Make sure that the delivery, collection and maintenance confirmation/posting routines are completed when needed
– Deal with costumer complaints
– Ensure that telephone queries are dealt with
To be considered for this role, you must have the below:
Experience working in a customer service environment
Excellent communication skills both on the telephone and face-to-face
Keyboard skills and data entry
Experience working in a busy office environment
Experience dealing with the general public on a daily basis
Excellent administration skills.