Please note that this position is open to UK applicants only

Job Description

If you are an experienced administrator looking for ongoing work, please apply now!
The different roles that you will cover will be:
– Comply with departmental processes and procedures (using the ELMS system for sales order processing, service user account creation, client searches etc)
– Process and communicate incomplete sales orders
– Stock query investigation
– Processing and communication of the out of stock process
– Demonstrate effective communication to service users and prescribers
– Process written service requisitions/referrals from professionals
– Ensure filing is maintained and kept up to date as directed by the Team Leader
– Make sure that the delivery, collection and maintenance confirmation/posting routines are completed when needed
– Deal with costumer complaints
– Ensure that telephone queries

Key Information

Posted: May 29, 2024
Location: Bilborough, Nottinghamshire
Reference: 155588
Duration: This is a temp to perm position.
Hourly Rate: The rate of pay is £12.00 per hour. Please attach your CV.
Working Hours: Monday to Friday completing 37.5 hours which is covered working either 8-4 or 10-6, on a rolling alternate week basis, and it will also include alternate Saturdays with a day off during the week. So please make sure you are happy doing so.
Closing Date: 20240625

Experience & Qualifications

To be considered for this role, you must have the below:
• Experience working in a customer service environment
• Excellent communication skills both on the telephone and face-to-face
• Keyboard skills and data entry
• Experience working in a busy office environment
• Experience dealing with the general public on a daily basis
• Excellent administration skills.